Ordering and Shipping

1. Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities purchased
• Verify payment information before processing
• Cancel orders suspected of fraud or misuse
• 
  

Prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received in full before products are dispatched unless otherwise agreed.

Buy Now, Pay Later

Buy Now, Pay Later payment options (including Zip and humm) are not available for pre-orders or backorders. All orders placed using a Buy Now, Pay Later provider must be for products held in stock and available for immediate dispatch.

2. Delivery

Estimated delivery times

Destination Estimated delivery 

Sydney metro[2–5] business days 

NSW regional[3–7] business days 

Other capital cities[5–10] business days 

Remote / interstate regional[10–15] business days

Orders are dispatched within [1–2] business days of payment clearing. 

All items listed for sale are held in stock and ready to ship — we do not sell pre-order or backorder items.

Delivery times above are estimates only and may vary depending on:

• Freight provider delays
• Regional delivery locations
• External circumstances outside our control

Elite Massage Chairs is not liable for delays caused by third-party freight providers or unforeseen circumstances. Customers are responsible for ensuring safe and suitable access for delivery. Additional delivery charges may apply for remote or difficult access locations.